Timebet Privacy Policy — Your Data, Protected

Timebet (timebet.ws) is an online betting and gaming platform. This Privacy Policy ("Policy") explains how we collect, process, store, and protect the personal information of users of our website, mobile app, and related services ("Platform").

This privacy policy applies to all Timebet services. By using our platform, you agree to this policy. If you disagree with any part of it, please refrain from using our services and reach out to our support team.

Timebet believes your privacy is a fundamental right. That's why we only collect information that is genuinely necessary to provide our services. Our goal is to keep our Privacy Policy simple, transparent, and easy to understand — no complex legal jargon.

Timebet collects your information in several ways. Below is a detailed breakdown of what types of data are collected and under what circumstances.

Information Provided Directly

Information you provide directly to us during registration and account management:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Current and permanent address.
• National ID or passport number (required for KYC verification).
• BKash, Nagad, or Rocket account number (required for transactions).
• Profile photo (optional).

Automatically Collected Data

When you use our platform, certain information is collected automatically:

• IP address and device type.
• Browser information and operating system.
• Login timestamps and session information.
• History of gaming and betting activity.
• Transaction records and payment history.

Timebet uses your data only for specific, legitimate, and transparent purposes. We never use your information for anything beyond what is necessary.

Primary Use

• Account Management: For registration, login, and profile updates.
• Transaction Processing: To process deposits and withdrawals.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Support: To address your complaints and queries.
• Legal Compliance: To comply with regulatory authority requirements.

Secondary Use

• Service Improvement: Data analysis to improve and personalize your experience.
• Relevant Notifications: To keep you informed about promotions and new features (you can opt out at any time).
• Security: To detect and prevent suspicious activity.
• Analytics: To generate anonymised platform statistics.

Timebet never sells your personal data. However, information may be shared on a limited basis under specific circumstances.

When Information Is Shared

• Payment Processors: Payment gateway providers such as bKash, Nagad, and Rocket receive only the information needed to complete transactions. They operate under their own privacy policies.
• Technology Service Providers: Trusted technology partners handling cloud hosting, cybersecurity, and analytics may access data, strictly within the bounds of their contractual agreements.
• Legal Obligations: Information may be disclosed in response to a court order, regulatory directive, or lawful request from law enforcement authorities.
• Fraud Prevention: Limited data may be shared with industry fraud prevention organizations.

Timebet employs industry-leading security technology to protect your data, with multiple layers of protection working together.

• SSL/TLS Encryption: All communication between your browser and our servers is secured with 256-bit SSL encryption.
• AES-256 Data Encryption: All sensitive data at rest is stored using AES-256 encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available to add an extra layer of verification at login.
• 24/7 Security Monitoring: Our security team monitors systems around the clock to detect any suspicious activity.
• Regular Security Audits: Third-party security experts conduct regular audits of our systems.
• Data Backup: Regular backups are taken to ensure no data is lost in the event of a technical issue.

Timebet uses cookies and similar technologies to enhance your experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: Essential for maintaining login sessions and core platform functionality. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, language, and settings.
• Analytics Cookies: Collects anonymised data to understand which parts of the platform are used most.
• Security Cookies: Used to detect fraud and unauthorized access.

You can manage or delete cookies through your browser settings. Please note that disabling essential cookies may limit certain features of the platform.

As a Timebet member, you have several important rights regarding your personal data. We fully respect and uphold each of these rights.

Timebet does not retain your data for longer than necessary. Retention periods vary depending on the type of data.

Once the retention period ends, your data is securely deleted or anonymised so you can no longer be identified.

Timebet strictly prohibits anyone under 18 from joining the platform. Our privacy policy does not allow the collection of data from minors.

• Age verification is mandatory at the time of registration.
• If an underage account is identified, it will be suspended immediately.
• Any data collected from a minor will be deleted immediately.
• If you suspect underage activity, parents can report it to support@timebet.ws.

Contact us for any privacy-related questions, requests, or complaints. We're always here to help.

• Email: support@timebet.ws
• Response Time: Usually within 24–48 hours.
• Rights requests: Resolved within 30 days.